Terms and Conditions - SightRight Cue Sports

SightRight Global Cue Sports Network Terms of Use and Privacy Policy

Scope of Terms: General, Parties, Service & Products

SightRight Global Cue Sport’s Network is a trading style of SightRight (UK) Ltd, herein referred to as SRGCSNfor Service and Products in these terms.

By registering for the SRGCSN (‘Service’) or using the Service or purchasing and using SightRight Products (‘Products’), You (or an entity you represent) accept these terms. If you do not accept the terms, you are not entitled to use the Service and Products.

You or the entity you represent are referred to as ‘You’.
If you conclude an agreement on behalf of an entity, you warrant the right to conclude a binding agreement for that entity.
If you are under 18, you need acceptance from your legal guardians to use the Service and accept the Terms.

1. Contents of Service and Products

The SRGCSN (Service), and any content viewed through it, is solely for your personal and non-commercial use. Your subscription grants you a limited, non-exclusive, non-transferable license to access and view your Course(s) on a streaming-only basis.

No right, title, or interest shall be transferred to you (except for the limited license).
You agree not to use the service for public performances.
SRGCSN may revoke your license at any time. Upon revocation, you must promptly destroy all downloaded/obtained content and products.
The Service may include third-party advertisements or links to third-party services. If you use these links, you exit the Service at your own risk. SRGCSN is not liable for these third-party services.
SRGCSN may send you marketing communications; you may refuse offers and notifications directly from the messages received.
SRGCSN may change the Service in any way at its sole discretion, or temporarily shut down or suspend access for maintenance, security risk, or suspected misuse (SRGCSN will inform you if possible/necessary).
You are responsible for acquiring and maintaining the necessary devices, software, and telecommunication networks (like mobile connections) for using the Service, as well as for their security and updates.

2. Right to Use: Service & Products

Provided you are not in breach of these Terms, you are granted a non-exclusive and non-transferable rightto use the designed functionalities of the Service and Products for their designed purpose.

2.1 Restrictions:

The right to use is restricted by the following terms. You shall not:

Copy the Service or Product (temporarily or permanently, in whole or in part), except as instructed by SRGCSN for its use.
Reverse engineer, modify, copy, repair, or change the Service or Product, or create derivative works. You shall not attempt to analyze source code or underlying ideas beyond what is required by law.
Rent, sublicense, reassign, or transfer the Service or Product to any third party, or permit any third party to use or access it.
Remove, cover, or amend copyright, trademark, or other signs/marks within the Service or Product, including advertisements.
Copy or amend the electronic or written material provided by SRGCSN or included in the Service (“Documentation”).
Endeavor to break into any parts of the Service or Product.
Impersonate anyone else or use a false name.

3. User Account, Identification, Passwords

Usage requires a personal username and password (“Identification Objects”).

SRGCSN has the right to change the Identification Objects at any time.
SRGCSN does not store passwords in textual form and cannot disclose them to you.
The Identification Objects remain the property of SRGCSN.
Identification Objects may not be assigned or disclosed to any third parties. You must store them diligently and are solely responsible for any use of the Service with them.
You must inform SRGCSN immediately of any unauthorized use or attempted unauthorized use of your account.

4. Use of the Service and Your Liability

SRGCSN delivers the Service on an ‘as is’ basis and disclaims other warranties regarding its non-erroneousness or freedom from viruses/harmful objects, unless required by law.

SRGCSN may correct errors, including by bypassing the error or providing instructions to bypass it.
Errors caused by:
- Your misuse, failure to follow instructions, or external causes; or
- Your devices, data networks, or software
  
  … shall not be considered errors in the Service.
You are liable for all costs related to data transfer while using the Service.

4.1 Fees / Subscriptions / Recurring Subscriptions

If the Service requires a fee or subscription, you must select a payment plan and provide payment information.

You warrant that your payment information is true and that you are authorized to use the payment instrument.
You agree to promptly update your account information with any changes.
You agree to pay SRGCSN the specified amount and authorize SRGCSN to bill your payment instrument according to the plan until you terminate your account.
You must notify SRGCSN of any disputed charges within fourteen (14) days after the charge date.
SRGCSN reserves the right to change prices. Continued use after a price change constitutes agreement to the new price.

4.2 Recurring Subscriptions – Monthly / Annual

If you select an auto-renewal feature (“Recurring Subscription”), you authorize SRGCSN to automatically charge your account upon renewal.

If SRGCSN is unable to charge your account, SRGCSN may, at its sole discretion:
- Bill you for the Service and suspend your access until payment is received, and/or
- Seek to update your account information through third-party sources to continue charging your account.

4.3 Recurring Subscriptions – Price Changes

SRGCSN may change the price for Recurring Subscriptions, communicating changes to you in advance.
Price changes take effect at the start of the next subscription period.
You accept the new price by continuing to use your Recurring Subscription after the change.
If you do not agree, you must cancel your Recurring Subscription before the price change goes into effect.

4.4 Non-Refundable Payments

Payments are nonrefundable, and there are no refunds or credits for partially used periods.
You may cancel a Recurring Subscription at any time, but no refund will be given for subscription fees already paid for the current period.
Following cancellation, you will retain access to the Service through the end of your current subscription period.

5. Information Content and the Use of the Service

5.1 General

You are liable for the content you add to the Service and the information/material delivered to third parties, as well as its validity and use.
You cannot add illegal information or information that breaches third-party rights.
SRGCSN has the right to remove your information or suspend your access if SRGCSN suspects a breach or if required by law/authorities.

5.2 Right Of Use (Data)

SRGCSN has the right to use all information produced by the use of the Service:

To enable the operation of the Service, remedy errors, develop/amend the Service, and fulfill these Terms.
To use the data anonymously for developing SRGCSN business and for marketing purposes (e.g., statistics that do not reveal client/user identity).
SRGCSN’s right of use continues after the Terms have expired or terminated.

6. Terms and Conditions of Sale of Goods

By purchasing from SightRight (UK) Ltd, you confirm you are either over 18 or have full consent from a supervising adult. SRGCSN may require proof of identification.

These terms tell you who we are, how we provide goods, how the contract can be changed or ended, and what to do if there is a problem.
If you think there is a mistake or need changes, contact us to discuss.

7. Are You a Business Customer or a Consumer?

Your rights under these terms may differ. You are a consumer if:

You are an individual. OR
You are buying goods from us wholly or mainly for your personal use (not for trade, business, craft, or profession).

Note: If you are a business customer, a separate agreement is available, and these terms are only applicable for individual consumer customers.

8. Our Contract With You

8.1 How we will accept your order

Our acceptance takes place when we email you to accept it, at which point a contract will come into existence.

8.2 If we cannot accept your order

If unable to accept your order, we will inform you in writing and not charge you for the goods. This may be due to:

Goods being out of stock.
Unexpected limits on our resources.
An error in the price or description.
Inability to meet a specified delivery deadline.
The right to accept or decline your order is at our discretion.

9. Our Goods

9.1 Goods May Vary Slightly From Their Pictures

Images are for illustrative purposes only. We cannot guarantee that a device’s color display accurately reflects the product color. Your goods may vary slightly.

9.2 Goods Packaging May Vary

Packaging may vary from that shown in images.

9.3 Your Rights to Make Changes

Contact us if you wish to change your order.
If possible, we will inform you of changes to price, supply timing, or other necessary consequences, and ask you to confirm if you wish to proceed.
If we cannot make the change or the consequences are unacceptable, you may end the contract.

9.4 Our Rights to Make Changes

We may need to make minor changes to the goods:

To reflect changes in relevant laws and regulatory requirements.
To implement minor technical adjustments and improvements (e.g., to address a security threat).
These changes will not affect your use of the goods.

10. Providing the Goods

10.1 Delivery costs

Postage and carrier charges are calculated based on the delivery address and total weight.
The payment of any customs and excise duties and/or import taxes are not included; these costs are your responsibility.

10.2 When we will provide the goods

UK deliveries: We aim to dispatch goods within 24 hours (excluding weekends, UK Holidays, and Bank Holidays) of your order being accepted.
Outside the UK: Expected delivery dates depend on the destination country.

10.3 We are not responsible for delays outside our control

If supply is delayed by an event outside our control, we will contact you ASAP and take steps to minimize the delay effect.
If there is a risk of substantial delay, you may contact us to end the contract and receive a refund for paid but unreceived goods.

10.4 If you are not at home when the goods are delivered

We will leave a note informing you how to rearrange delivery or collect the goods from a local depot.

10.5 If you do not re-arrange delivery

If you do not re-arrange delivery or collect the goods after a failed attempt, we will contact you for further instructions.
We may charge you for storage costs and any further delivery costs.
If we are unable to contact you or re-arrange delivery, we may end the contract.

11. Responsibility, Ownership, and Returns

When you become responsible for the goods: Responsibility transfers to you from the time we deliver the goods to the address you gave us.
When you own goods: You own the goods once we have received payment in full.
Reasons we may suspend the supply of the goods to you: To deal with technical problems, make minor technical changes, or update the goods to reflect changes in laws/regulations.
Costs of Return: We will pay the costs of return if the goods are faulty or mis-described.
What we charge for collection: If you are responsible for the costs of return and we collect the goods, we will charge you the direct cost to us of collection (same as our standard delivery charges).
How We Will Refund You: If entitled to a refund, we will refund the price you paid for the goods (including delivery costs) by the original payment method. We may make deductions as described in the full terms.

12. Price and Payment for Goods

12.1 Where to find the price for the goods

The price (which includes VAT) will be the price indicated on the order pages.

12.2 VAT

We will pass on changes in the rate of VAT. If the rate changes between your order date and supply date, we will adjust the VAT rate unless you have already paid in full.

12.3 Payment

You must pay for the goods before we dispatch them.

13. Our Responsibility for Loss or Damage Suffered by You if You are a Consumer

We do not exclude or limit liability where it would be unlawful to do so, including liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Breach of your legal rights in relation to the goods (as summarized in the full terms).
Defective goods under the Consumer Protection Act 1987.

14. Data Protection

These Terms apply to the handling of personal data (‘Personal Data’). SRGCSN has the right to change these terms due to changes in legislation (e.g., EU GDPR), interpretation, or business environment.

14.1 Controller and Processor of the Personal Data

SRGCSN will process personal data and the personal data register as the processor of the data.
The purpose of the register is to enable:
- Collection of data necessary to arrange SRGCSN events.
- Processing data produced by any eventual surveys.
- Analysis of the data described above within legislative limits.

14.2 Personal Data Collection

SRGCSN defines what data is collected for a specific event (e.g., name, contact details, age, gender).
Data is handled for a period of time defined by SRGCSN.

14.3 Data Filing

Personal Data is removed at the latest upon the end user’s request or agreement termination, unless necessary for a longer period (e.g., payment transfers, SRGCSN’s legitimate benefit, or required by legislation).
SRGCSN may file and use anonymized data (data edited so persons cannot be identified) to develop operations and products.

14.4 Rights To Your Data (Log Data)

SRGCSN has the right to check on your Device that you have the right to use the Service.
When you use the Service, cookies are saved on your Device for recognition.
The data produced when you use the Service is called ‘Log Data’. You accept that the Service includes functionalities that analyze and send Log Data to SRGCSN and save it. This includes:
- Personal information given/uploaded on your behalf, and location/personal data created in the Service.
- Data produced by your use, concerning booking behavior, browsing, searching, etc.
SRGCSN has access to the personal data you have given.
You give SRGCSN and its subcontractors the right to access, save, analyze, and amend your Log Data and target advertising/marketing.
Your Log Data can be located outside the EEA if you use the Service outside the EEA.
SRGCSN has the right to utilize Log Data for technical/commercial development of the Service/products/services, and to remedy errors.
If you cancel your acceptance, SRGCSN may be unable to offer the Service partially or as a whole.
You accept that the safety of data transferred via the data network cannot be guaranteed, and SRGCSN is not liable for damages related to Log Data or other data you transfer.

15. Property and Immaterial Rights – Confidentiality

All property and immaterial rights (patents, trademarks, copyrights, etc.) to the Service, the systems/software used to develop it, the Documentation, and all copies/changes/derivatives/Products are the property of SRGCSN or its licensors/vendors.
All non-public information related to the Service (structure, user interface, founding ideas) is SRGCSN’s confidential information. You may not reveal it to third parties or use it without SRGCSN’s written consent, except for using the Service according to these Terms.

16. Processing of Technical Information (Identification Information)

Identification information means information identifiable to the user, processed in the Service and communication networks for message transfer, sharing, or offering. This information is processed in the following circumstances:

16.1 General

To the extent required for the provision and usage of the Service and taking care of information security.
For technical development: IP address, cookies, user ID, session duration (retained for 24 months from the Session).
For statistical analysis of network subscriptions/devices/networks (individual users cannot be identified).
To detect and solve unauthorized use of fee-based services or networks (searchable information includes IP address, cookies, user ID, session duration).
To solve unauthorized use through automated and manual searches under specific justified reasons (e.g., data security anomaly, unusually high operating costs, unauthorized device detected).
To process identification data necessary for defining fees, internal billing, and billing for fee-based services (IP address, cookies, user ID, session duration retained for 24 months from the Session).
If necessary to detect, prevent, or correct a technical error or fault in the transmission of communications.

16.2 Persons Processing Identification Information

Detailed processing is ordered as tasks specifically to certain employees of SRGCSN.

17. Term and Termination

You may stop using the Service at any time by informing SRGCSN via e-mail.
SRGCSN may terminate your right to use the Service at any time with no prior notice.
SRGCSN may immediately terminate your right to use if you are in material breach of the Terms.
Provisions related to title/Intellectual Property Rights, confidentiality, limitations of liability, and governing law/dispute settlement, and any other provisions that contemplate effectiveness beyond termination, shall survive termination/expiration.

18. Amendments to the Terms

SRGCSN may amend these Terms at any time.
You accept the new terms by continuing to use the Service after the Terms have been amended.
If you do not accept the amendments, you may stop using the Service by canceling your registration or informing SRGCSN via e-mail.

19. Liability

Provided the limitation is allowed by law, SRGCSN shall have no liability for any direct or indirect damages such as:

Costs incurred.
Loss of profit, revenue, or savings.
Damages payable to third parties.
Loss or alteration of data, or costs incurred from recreating data or from cover purchases.

20. Force Majeure

SRGCSN shall not be liable for delays, defects, or damages caused by factors beyond SRGCSN’s reasonable control (Force Majeure), which could not have been reasonably foreseen or overcome.

Examples include natural disasters, unusual weather, fire, terrorist attacks, network failures, security attacks, strikes, or acts of government/authorities.
Force majeure events suffered by subcontractors are also included.

21. Miscellaneous

21.1 Notices

Notices related to the Service must be made in writing (e.g., by e-mail).
SRGCSN may effectively make notifications to you in the user interface of the Service.
You guarantee that your contact details are up to date.

21.2 All Terms

These Terms cover all terms of use of the Service and replace all previous written or oral offers, agreements, negotiations, etc.

21.3 Use of e-mail

SRGCSN may send you an unencrypted e-mail in text format, acknowledging that this diminishes safety compared to encrypted email.

21.4 Severability

If any provision is found to be unlawful, the other provisions will remain in full force and effect. The Terms shall be interpreted to maintain the original purpose of the term to the possible extent.

21.5 Waiver

If SRGCSN does not use a right described in the Terms, it shall not be interpreted as a waiver of its right to use the said right later.

21.6 Assignment and Subcontractors

You cannot assign your right to use to a third party without SRGCSN’s prior written consent.
SRGCSN may assign the Service and its products without Your consent.
SRGCSN has the right to use subcontractors and is liable for their work as for its own.

22. Governing Law and Disputes

English Law governs these Terms, excluding its choice of law provisions.
All disputes shall be finally settled in arbitration by one arbitrator in accordance with UK Law.
If a court finds part of this contract illegal, the rest will continue in force.

CONTACT US:

Detail	Information
Who We Are	SightRight (UK) Ltd (Company registration number: 04986301)
Registered Office	Springvale, Police Station Square, Mildenhall, Suffolk, IP28 7ER
Registered VAT No.	GB 871332042
Contact Phone	07833170572
Contact Email	manager@sightrightcuesports.com
How We Contact You	By telephone or by writing (including email) to the address/email you provided.
“Writing” includes	Emails.